FAQ

FAQ

Home About us FAQ

1,What's your factory advantage?

 

- Fast Delivery:  Fastest Delivery Speed within 3 days.

 

- Good Servce: Reply in 8 hours.We have a professional team to work with you including order inquiry,designning,following production,shipment and customer feedback.

- High Quality: We have a quality control system including supplier assessment, material quality control,process inspection,finished products inspection.

2,Can you give me the price list immediately?
Yes! If you need the fittings or our standard furniture, we can provide the offer immediately after we confirm the detail.
No! If you need furniture customized, we need to know more details about your preference in order to meet the best service and provide the best scheme.
 
3,How can we ensure the quality of your products?
Two years guarantee period since the date cargo receipt. Also can provide the samples for your reference and we are also be sure that our furniture are subject to the samples.  

4,How you packing the cargo for protection?
Packing charge is about 3.5~4 % of the total cost of the goods, and we have especially reinforced our packing to protect the good from dampness, moisture, rust and shock.

5,How do we install the furniture?
- After receiving the goods, we will send you the installation video or installation drawing, solve any problems for you at any time.
- For project whose total amount is good, we suggest to send our senior engineers for installation.

Technical support : Baiila
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